BMO 请 Customer Service Representative

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公司：BMO
' e7 p% T1 N5 v# t  @职位：Customer Service Representative

0 w$ y" u* O% z+ x% L: G* h工作内容

·         Serve and delight each customer during every interaction and execute financial transaction including deposits, withdrawals, bill payments, foreign currency requests and/or other account transactions in an efficient and professional manner

·         Proactively demonstrate lobby leadership and educate our customers on self-serve options available to them with the goal to deliver an enhanced customer experience

·         Understand our customers’ needs through quality conversations and identify opportunities to promote the right financial products and services to meet their needs

·         Refer customers to branch team members and partners who can have quality needs based conversations to explore customers financial needs and goals

·         Maintain overall appearance and presentation of the branch

·         Actively participate in regular coaching sessions and team meetings

) y# j9 M/ l& E" u! \6 Q想了解更多职位信息，咨询请通过微信号onlineservice168

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